Do you require help to identify the make / model of your garage door?

FAQ









Q: Do you post orders to France?
A: Yes we can post small items weighing less than 1Kg such as locks and cables to France or any other European Country by Airmail

We can also ship by Courier larger items such as springs to many European Countries, ie, Finland, Portugal and Germany.
The shipping costs may vary due the weight and size, please enquire for shipping costs, I will be more than happy to help you.

Q: Do you ship to USA?
A: Yes we can post any item to the USA, small items such as cables and locks are posted by Air Mail.

We can also ship by Courier larger items such as springs to the USA or any other world wide country
The shipping costs may vary due the weight and size, please enquire for shipping costs,
I will be more than happy to help you.


Do you require help to identify the make of your garage door?

Q: How do I find out the make / model of my Garage Door?
A: 1. Firstly look on the garage door handle, this usually gives you the manufacturers name, ie, Henderson, Cardale, Garador etc.
2. If there is no name on the lock, then look inside the garage, usually on the inside of the garage door there is a manufacturers lable
ie, Wessex, Marley, Westland etc
3. If you still cannot find any name or manufacturers labels on the garage door, you can take a photo of the garage door lock / handle inside and out and then e-mail the photo to me and I will try to identify the garage door for you!
All jpeg photos can be sent to: gdsuk@icloud.com
Please make sure all photos that are sent are:
Clear and Bright!
Of the part you are needing! ie, Garage door lock, roller spindles.
Inside and outside garage door photos help!
Please reduce size of photo if possible!


Q: How do I change / replace my Garage Door Cables?

A: Changing your garage door cables can be relatively easy if you first,
1. Read carefully any Instructions that are available for your door
2. Always replace both cables/wires at the same time
3. Make sure that you have the correct tools available to enable you to complete the job
4. Make sure that you have the correct Garage Door Parts for the Repair.
(If you are replacing the cables, please also check the Roller Spindles for wear,
as this is a good time to also replace them)
5. Always oil all moving parts!

For all help on Garage Door Repairs please look at our Fitting Instructions


Buying your Garage Door Spares Online?

Buying garage door spares online couldnt be easier for you.
Select the part you need, then the quantity required and then simply click the "Add To Cart" button (top right or bottom of each page)

We accept payment by PayPal or Credit / Debit Card.

We give you the Option of 2nd Class Post or should you require your garage door spares urgently for a
little extra fee the Option of 1st Class Post.

You can choose for the parts to be delivered to your home, work or any address of your choosing.

Your part will be dispatched usually the same day, and delivered via Royal Mail or Courier Service should your
spares be quite a large parcel! Check our Products Page for more information on this.


All Payment on our website is 100% Secure

Online Security is paramount to GDS UK, customers wishing to pay by Debit / Credit Card are secure in the knowledge that the highest level of Security Encryption is used for processing all Credit Card and Debit Card transactions.

When you click "Proceed to Checkout" to pay for your order, you are then taken to our Secure Merchant Banking Facility.

The payment is then processed through an Encrypted Secure Connection
"Secure Sockets Layer" (SSL)

secure payment

The Bank checks to make sure your card is not stolen and that all details are provided are correct.
All this takes literally only 2-3 seconds to complete, you are secure in the knowledge that all your details are kept secure and encrypted.

Please Note:
*We do not have at access at anytime to your Debit / Credit Card details,
Paypal or Cardsave do not pass or share any personal details with anyone.*


Top Tip - When Buying your Garage Door Spares Online!

secure payment

Please notice in the "Header Bar" at the top of your webpage the following information
when you get to our Payment Checkout Page

https ://www.garagedoor-spares.com/checkout

Please notice the "s" this indicates that the payment page is 100% Secure.
padlock


Pay using your Paypal Account

paypal

Customers who have a Paypal Account can speed up the payment process by simply logging into their account on the checkout page to pay for their order.


Postage and Shipping Information

We offer our customers an alternative shipping address on the checkout page: ie, work, neighbours etc. This must be stated at the time of purchase. For the delivery of springs and larger items please supply a telephone number this can help speed up the delivery if the courier needs to contact you to arrange a re-delivery or finding your address.
Why not fix your garage door quickly and easily this weekend before it gets any worse?

Buy with confidence Our aim is to supply you with
the best product at the best price

We supply a huge selection of garage door parts and spares, at low prices with fast delivery.

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Do You need
trade Supplies

We're able to offer a huge range of spares and parts at trade prices. We can also offer bulk discounts for a large number of our items.

Buy Trade Supplies
See Our Special Offers

From time to time we offer selected products at a special price. Why not check out our special offers here?

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