Garage Door Spares
Common Manufacturers
Cardale Garador Henderson
Easy to fit low cost garage door seals

Customer Feedback







feedback
Customer Feedback
for Garage Door Spares


I would personally like to thank all our customers for their custom,
and for taking their time to kindly send an e-mail regarding our service, Thank you.

We also appreciate any feedback regarding ways in which we could improve our service and products.

Below is just a small number of our customers e-mails with their feedback.











Dear Richard,
I am writing to thank you for taking my phone order yesterday morning for a Henderson grey garage door spring and pair of adjusting bolts, and for dispatching them so promptly. They arrived this afternoon and were fitted satisfactorily within 30 minutes.
Many thanks for your prompt attention to my order; it is most gratifying to get such excellent service these days.

Regards,

Professor Malcolm B. Wilkins,

Glasgow,




Hello GDS
This was the best money spent in a long time, the garage door is working as good as new, we are now able to get into the garage with no effort.
My wife is now very pleased, she also would like to say Thank you, for been patient on the phone whilst we explained the problem with our door.

The best money spent in a long time.
Many Thanks
Mr and Mrs Aldridge
Southampton




Just a note to say thank you, for the excellent and pleasant service which I received from you last Friday, in providing me with the spare parts I required for my garage door, particularly as I was in rather a rush when I collected them.
They have now been fitted and the door is once again operating.
Once more, many thanks

Jack Hall

Thanks





Order received, garage door repaired, many thanks for your efficient service.

Marian Moore-Perucca





Hi Richard,

Many thanks for your prompt service. Both items arrived on Friday. In no time the garage door was fixed.

May I also compliment your web site, very user friendly and a delight to navigate.

Thanks also for taking the telephone order.

Best regards,
Phil Hart




Thank you Richard, it has been a pleasure doing business with you I will certanly pass your company name to anyone who requires your products.

Gordon



Hi,

Goods received, very efficient, thank you.
Barry Evans




Just a quick email to say THANK YOU for completion of the order below in double-quick time! Order placed late on Tuesday night, notification of despatch Wednesday morning and delivered at 0915 Thursday morning! EXCELLENT! Springs now fitted and am able to use the garage again. I would not hesitate to use your company again or recommend you to anyone I know who needs garage door spares. Thank you again.
Geoffrey KESTLE
Sunbury-on-Thames







Tony Joyce


I MUST SAY THAT HAS GOT TO BE THE FASTEST ORDER I HAVE EVER HAD.

Thank you very much.
can you help me by giving me a set of instructions to do the repair

Once again thank you for the fastes order I have ever had

Regards

Tony Joyce





J Taylor


Hi,
just received my Henderson garage door kit this morning after ordering late Monday afternoon.
Superb service. Fitted the components this afternoon using your very detailed video and fitting instruction. All went smoothly and within an hour, door works like a new.
I had an estimate from a company to undertake the same job and they quoted a price that was four times as expensive as the parts I purchased from you.

I would certainly recommend your company and have no hesitation in using you again.

Many thanks for such a prompt and helpful service.

Thanks





R Glass


Hello Richard
If there is a customer care list somewhere, I suspect you might be right at the top.

Many thanks.





Benoit GEORGES


Hello,
I received my order yesterday and set it today. Fits perfectly.
Thank you for your service.
Regards from France.

Benoit GEORGES





Peter Bragg


Dear Richard,
Just to let you know my order arrived promptly and was just right - thank you very much for your good service.

Best wishes

Peter Bragg





R.G. Colmer


Thank you for your excellent service and prompt delivery of the cables for my garage door.
Now fitted and everything fine.

R.G. Colmer





Nick Holloway


Hi
Just a very big thank you:
Your site with its extremely helpful videos and instructions has put an end to my growing frustration and aggravation.
My garage door came off its rollers last night (thats my sons explanation!) and in my cack-handed attempt to fix the cables the spring lost all tension. A desperate internet search took me to your site and I now have a perfectly functioning door.
Top marks for excellent and clear videos and instructions, without them I would battling well into the weekend and most likely to no avail.

Many thanks

Nick Holloway





Pete Eyles


Richard
I received my order at 8.45am today! Thanks, what a great service, I will certainly recommend you.

Pete Eyles







GAD CAMERON


Dear Sir,
Received the items this morning. Fitted and working perfectly. Thanks for your prompt service.
Cheers
Grant
G A D Cameron.










James Millett
Many thanks for your fantastic service, part arrived today and fitted this morning.
you all are to be congratulated.

Kind regards

James Millett







G Rose
Can I take this opportunity to thank you for the supply of door spring for my Cardale Garage Door.
It was received within 3 days of ordering and I fitted immediately.

Excellent service and would have no hesitation in recommending you to others.

Thanks again

Geoffrey Rose.

Thanks



D Jenkins

I had to send a thank you message for the very excellant service,
I ordered my door springs yesterday morning and they arrived at 08.30 today friday,

A brillant service,
Thank you very much

David

Thanks




J Proctor

Hi Richard,

Thanks very much for your superb service.
I ordered new Henderson cables and spindles at 3.15 pm yesterday and the arrived today with the post.
I found your installation videos invaluable and had my up and over door working perfectly by lunchtime.

I shall recommend you to my friends.

Thanks again.

Jeremy (Ross on Wye)



Marshland Nottingham

FEEDBACK

Richard

(GDS) WOW, Ease of ordering, service, all the technology interaction Fantastic.

Thank you

p.s. I hope the fitting of the springs is a easy.

Thanks




Dave C

Richard,

Thanks for your E-mail, spares arrived next day and have now been fitted, door runs as smooth as silk!!

Thank you all for a superb quick and efficient service, will recommend yourselves whenever I can.

Regards,

Dave C.




From: A. Foulkes


Hi Richard

Received parts on Friday, fixed door for the first time in a year on Saturday, the video was a great help.

Excellent service.



Many thanks

Andrew Foulkes




From: Gwen Evans

Hi,
Goods received, very efficient,

thank you.

Barry Evans





From: Steve Price

Hi, Just thought I'd drop you a mail to say thanks for the excellent service.
Ordered a garage door spring yesterday morning, 30 hours later it's fitted using the instructions on your website.
Steve
Thanks





From: Geoffrey KESTLE

Just a quick email to say THANK YOU for completion of the order below in double-quick time!

Order placed late on Tuesday night, notification of despatch Wednesday morning and delivered at 0915 Thursday morning! EXCELLENT!

Springs now fitted and am able to use the garage again.

I would not hesitate to use your company again or recommend you to anyone I know who needs garage door spares.


Thank you again.





From: Professor Malcolm B. Wilkins


Dear Richard,

I am writing to thank you for taking my phone order yesterday morning for a Henderson grey garage door spring and pair of adjusting bolts, and for dispatching them so promptly.
They arrived this afternoon and were fitted satisfactorily within 30 minutes.

Many thanks for your prompt attention to my order; it is most gratifying to get such excellent service these days.
Regards,

Professor Malcolm B. Wilkins,

Glasgow,






From: Mr Shuttleworth
Subject: Delighted


Thank you for replacing the faulty parts received at the weekend.

Best wishes for your business





From: Mr Dhanoa
Subject: Thank You


Hello Richard & everyone at GDS

I just wanted to let you know that I have recieved my product in a timely manner and it fits like a glove my garage is now sorted.
I will not be shopping for these kind of items on the high street or DIY stores again as they are as much use as a chocolate teapot.
They either dont sell the item I'm looking for or have no idea where I could purchase one from.

I also wasted 20 pounds on a lock that did not fit from screwfix, but that was more my fault. Oh well you live and learn I suppose.

I am glad I found your website which has encouraged me to shop online from now on.
Cheers
Mr Dhanoa





From: Roger Howard
Subject: Thanks

Just a quick line to thank you for the very prompt delivery of the parts I ordered and the clear instructions on your website

the door is now working properly again!


Best wishes

Roger Howard




From: David
Subject: Garage Door spares: [ORDER#: 13590]

Thanks for your prompted action in sending my Garage door spares.
To my surprise they were delivered within 24 hours.
Brilliant service.
One very happy customer .

Fitted next day.

Many thanks David H.




From: Paul
Subject: Thank you

Richard,

Received and fitted kit.
Great service,instructions first class.
Job done in less than 1.5hrs. - door works excellently.
Will certainly recommend you to others.

Thanks

Paul





From: Trevor Mitchell,
Subject: Re: Garage Door spares: Shipping Confirmation
Hello GDS,

Received my order on Sat, thankyou very prompt service.
Downloaded the fitting instructions from your site and got the cables replaced on Sun.
The instructions were excellent.
I agree with the comment on your site, the tool kit (tension bars, allen key, split pin punch etc) are essential people trying to do this job without the correct tools are only asking for trouble.

I had been quoted 140 pounds for a company to do this job.....it cost me 22 pounds and 2 hours work!

Excellent service will happily recommend GDS to anyone.
Regards,

Trevor Mitchell
Bombardier Aerospace Shorts Nacelles Design Department




From: Tim Perry
Subject: RE: Garador parts needed - photos attached


Hi Richard

Package received this morning - many thanks for the great service.
regards
Tim




From: Spike
Subject: Re: Garage Door spares: Shipping Confirmation [ORDER#: 13146]


Great service, it just arrived.
Thanks





From: M.Moore.
Subject: invoice no. 13145- 07/20/11

Ordered a.m. Wednesday, arrived early a.m. Thursday. Fantastic. fitted and job complete.
Thank you very much.
Sticker inside garage door,
will recommend when possible.
M.Moore




From: David Subject: recent purchase

Hi Richard
ordered, received and fitted your garage door repair "kit" all within 3 days,
thanks and thanks for the online instructions

regards David




From: paul
Subject: purchase of Weesex roller channel tracks


Dear Richard,

just a quick note to say thank for the recent quality service I received regarding the above item.
It arrived yesterday afternoon while I was on the garage and within minutes the channels were fitted and the door working properly.
The website was easy to use, the order updates were prompt and the goods arrived really quickly.

So, again I'll say thank you.

best regards
Paul Irwin




From: dave johnson
Subject: RE: Cables for an up and over Henderson garage door


Hi Richard
Thank you for the cables which I received this morning, very fast and efficient,
now my task is to install but I say again, very impressed with the service all-round.
Once again thank you.

Best Regards:
Dave Johnson




From: kenneth austen
Subject: Re: Garage Door spares: Shipping Confirmation [ORDER#: 12362]



Many Thanks,

the Item arrived very quickly and have fitted with no problems,
The garage door was in a mess for some years I gather, Lock busted, door dented. So decided to do a search and found your site which took me by surprise with your offers and prices, to find parts for a door fitted back in 1975, has to be a winner. So Thanks again for your prompt service.
Have passed on your site details.

Best wishes
Ken Austen




From: E. McLeod
Subject: Re: Garage Door spares: Shipping Confirmation [ORDER#: 12585]


Received both springs for my Henderson Garage Door this afternoon, my son has fitted them with no problems.

Thank you for your prompt and efficient service.

Mrs Elaine McLeod




From: R LOWMAN
Subject: garage door kit



great service ,thank you for your advice and help and prompt service .all fitted and working . order no 12284




From: Nick Welch
Subject: Re: Garage Door spares: Shipping Confirmation [ORDER#: 12116]
Date: 26 May 2011

Hi Richard,

Parts arrived yesterday, fitted this morning - with a few extra turns on the spring the door is now as light as a feather!

Great service and EXCELLENT instructions (from the website).

Many thanks,
Nick Welch



From: Simon
Subject: Contact Us From: Simon



Just a quick comment...absolutely amazing service.
Ordered new cables yesterday....arrived today.
No idea how to replace until I came back to your site...full clear instructions.
Job done.

In a world of very poor customer service its refreshing to deal with a good company.

Many thanks.






From: Tony Poundsbery
Subject: Contact Us From: Tony Poundsbery



Hello Richard @ GDSHello Richard @ GDS

Yesterday afternoon I phoned you re my garage door.
Today, less than 24 hrs later, I have downloaded the instructions and received the repair parts from you and completed the job!

What a great service (and price).

I will be very happy to recommend your company to others.

Many thanks
Tony




From: John Osmond
Subject: Re: Garage Door spares: Shipping Confirmation [ORDER#: 11886]



Hi Guys,

Kit arrived today!
Thank you..... will now study instructions with great care!
V best...... 10/10 for service - best internet company I have ever used!

John




From: W. Farmer
Subject: Contact Us From: W. Farmer



Hi.

I would like to thank you for your most efficient service replacing my garador replacement garage door knob.
Your response was exceptional in all respects, and I shall certainly recommend you to my friends.

Many thanks again,

Bill Farmer




From: HOSE & HYDRAULIC SUPPLIES LTD
Subject: Re: Garage Door spares: Shipping Confirmation [ORDER#: 11383]


Hi

GREAT SERVICE
Fixed and Working
Thanks for the whopper of
a great service

Very Good 10/10

Regards ... P D




From: Bowman Austin
Subject: Thanks



Hi Richard,

Thanks to all at GDS for the quick service.
The parts I bought have been fitted and have resolved the problem.
Nice idea with the sticker, its now on the back of the door for reference should I ever need parts in the future.

Regards,
Austin Bowman

BMC (Engineering Solutions) Ltd




From: Janith Robertson
Subject: Contact Us From: Janith Robertson


Hello Richard

Many thanks for the garage door repair kit which arrived today.
That will keep hubby busy for a little while!

Best wishes for continued success in your business.

Jan




From: Rogers Michael
Subject: Garador Parts


Hi Richard,

I recieved the parts i orderd on 27/03/11 ,
I would like to thank you for a very prompt service i will definately recommmend you ,
once again thanks ,

Kind regards
Mike




From: peterlyn
Subject: Re: Garage Door spares: Shipping Confirmation [ORDER#: 10834]



Dear Sirs,

My order came yesterday (29th) first post, everything is fine, and I just wanted to tell you that I am very pleased with your service and fast attention to my small order.

I have a 28 year Henderson Merlin door which is in excellent condition, and it is nice to know that I can obtain spares for it so easily.

Regards Peter Friend.




From: Sam
Subject: Re: Garage Door spares: Shipping Confirmation [ORDER#: 10363]


The springs did arrive within 24hours and fitted.

Thanks very much for the quick and efficient services.

Regards

Sam Samra




From: R GOODALL
Subject: spring


Dear Richard

many thanks for your extremely prompt service, I couldn't be more pleased.

Robert Goodall.




From: Colin Cooper
Subject: Re: Garage Door spares: Shipping Confirmation [ORDER#: 10318]


Dear GDS,

Thank you, sorry my typing was erratic and you may have two messages but they mean the same.

Great web site too!

Best wishes, Colin.




From: roger peers
Subject: RE: Garage Door spares: Shipping Confirmation [ORDER#: 10259]


Hi,

Just receive handle. Thanks for prompt service.

Will definately stick your details to the inside of garage door for further reference.

Regards
Roger




From: Ian Dunne
Subject: RE: Spare part for Henderson garage door


Hi Richard

Thanks for your help (the only person to be helpful so far!), I have ordered part from you and apparently it's on its way.

Thanks again

Kind Regards Ian Dunne.

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