All our products are quality checked before been dispatched.
If you find any item is faulty, missing any parts or has been damaged in transit,
please inform us immediately about the problem.
I will exchange or refund you depending on the situation, as it is our aim
to assist and help you to get your garage door working again as fast as possible!
Where possible, all orders that are in stock and that are made before 3.00 P.M.
will be dispatched that same day.
Postage Information and Delivery Costs to UK Mainland and Restricted Postcodes
Small Items and Packages (ie, cables, spindles, locks and repair kits)
All small items / packets upto the weight of 1.5kg are sent by Royal Mail to
UK Mainland Addresses and Restricted Post Codes.
Please enquiry about delivery costs if you are ordering a large item, ie a spring,
and you know you live in one of the restricted postcodes listed below!
We can offer our customers the choice of the following Postal Services on smaller items, ie, cables and locks:
1st Class Royal Mail Post, delivery 24 - 48 hours (not guaranteed next day delivery)
(*usually dispatched same working day if ordered before 3.00 P.M. if the parts are in stock.)
*We prioritise to make sure the 1st Class Service
is shipped same day for next day delivery!
2nd Class Royal Mail Post, delivery 3-5 days
We do not post items ordered after 3.00pm on a Friday until the following Monday
Royal Mail do strive to deliver all items within the times stated above!
However if you think your post is either late or has been lost, then myself and Royal Mail want to hear from you.
Before you contact myself or Royal Mail, please take a look at the list below for answers to some of the more
common reasons why mail is sometimes delayed:
Incorrect mail address supplied
Using just part of, or a completely wrong postcode
Redirected mail
One delivery each day
Missed collection times
Your postman can not access the building
Mail has been sent abroad
There has been a Public Holiday
Royal Mail do not consider an item lost or late until after 15 working days from the due date of delivery,
please contact: Royal Mail Customer Service
I am sorry but we can not trace nor track small items that are posted by Royal Mail, ie, Cables, Locks, Roller Spindles etc.
Please allow enough time for your delivery to arrive by Royal Mail before contacting us.
Please use our Courier Next Day Service for gauranteed Next Day Delivery
This service is only available if the order is placed before 1.00 p.m.
The parts are in stock.
This service does not include weekend deliveries.
Parcels over 2kgs (ie, If you have ordered Springs and Large Items)
Parcels over 2.0 are sent by a Courier Service
We use DHL, FEDEX, DPD, TUFFNELLS for shipping all our larger items.
All parcels will require a signature and can not be left without a signature.
At the time of purchase you are offered an alternative shipping address, ie, work or neighbours where the parcel can be left.
Next Day Delivery Service all orders must of been placed by 1300Hrs. Subject to stock availability.<
The Delivery of your order by Courier Service
Please supply a telephone number when ordering any larger item ie, springs.
As this can help the Courier and speed up the delivery if problems arise trying to find your address or if you are not in!
Your package may arrive at any time between 8.00 am and 6.00pm. We can not offer any timed deliveries!
You may provide an alternative delivery address ie, works neighbours etc when ordering.
If no-one is at the delivery address to sign for the parcel, the goods will be returned to your local delivery depot and a postcard will be left requesting you to call to re-arrange delivery for another day.
The Parcel will be left at the depot for 3 days, after which it will be returned to us.
br> *When any Parcel is returned to the depot, I am also notified. I will then also try to also contact you to re-arrange delivery!
*For any re-delivery once a parcel has been returned to to myself after been held at any depot for 3 days there is a surcharge of a minimum of 7.95 Pounds + any Royal Mail / Courier re-delivery costs.
Saturday Deliveries: by courier (larger items) can be arranged, please be aware the charge can be very costly, please enquire for prices.
All smaller items / packets are delivered normally by Royal Mail.
*Restricted Postcode Areas*
The following Postcodes incur additional Delivery Charges,
*Scottish Lowlands:
DG, TD, FK1-19, KA1-26, KY, ML,PA1-14 (24Hr Service)
*Scottish Highlands:
IV2, AB37-38, 41-45, 51-56, FK20-21, IV1, 3-40, 52-54, KW1-14, PA21-39, PH15-41 (24-48Hr Service)
*Scottish Offshore:
HS1-9, IV41-49, 51,5556, KA27-28, KW15-17, PA20, 40-49, 60-78, PH42-44, ZE1-3 (48Hr Service)
*Isle of Wight:
PO30-41 (24Hr Service)
*Isle of Man: All areas
*Channel Islands: All areas
*Northern Ireland:
BT1-17, BT18+
*Dublin:
1-24 and Rest of Eire
Returns
GDS UK operates a fair policy of accepting returns provided the goods and their original packaging and are received back by us within 30 days as from the date of delivery.
Please advise us first that you wish to make a return and quote your Order Number, Name and Date of Purchase and reason for the return.
Please include the Returns Form below with any returns, I am sorry but if the form is not included we may not have the relevant information necessary to process your refund.
Goods Returns Form PDF
We also advise that you use Royal Mail Recorded Delivery or a Courier Service to guarantee the delivery back to us.
Once we recieve the item back and the item is still in its original packaging and is not damaged or has been altered, we shall issue a full refund by the same way the customer originally paid.
(a) If a product is received and is faulty or has been damaged in transit please inform us straight away, we will have the item replaced for you.
We cannot accept returns of any products if the customer has attempted to modify or adapt the product in any way
Or the product has been returned to us outside the 30 day policy
(b) If any customer wishes to exchange any item all postage costs shall be paid for by the customer.
(c) If the wrong Remote Control Handset is ordered for your system, we do not accept returns, as all remotes are dispatched from our suppliers.
(e) When returning any item please include The Returns Form, without this information we may not be able to process your refund or replacement!
*The customer must pay for the return postage costs. (We will pay all costs if the item is faulty or damaged in transit)
We do not refund the original out going postage cost if the customer returns any goods that are no longer needed or were ordered incorrectly. (excluding faulty goods, incorrect goods received)
Due to springs been shipped from our suppliers a 12% additional surcharge will be deducted from the final refund.
We will only accept parts back upto 30 days from the date of delivery
Returns Address
GDS UK Garage Door Spares Ltd
16 Pinewood Avenue
Filey
North Yorkshire
YO14 9NS
We will not be Beaten on Price, Quality and Service!
We have supplied and delivered garage doors spares to every corner of the UK:
Lancashire, Merseyside,Manchester, Liverpool, St Helens, Chester, Burnley, Stockport, Burnley, Wigan, Preston, Oldham, Stockport, Southport, Blackpool, Lancaster, Bacup, Balderstone, Bamber Bridge,
Norfolk Suffolk, Northampton, Norwich, Fakenham, Wells, Cromer, Sherringham, Great Yarmouth, Ipswich, Diss
Lincoln, Cambridge, Oxford, Bedford, Peterborough,
Midlands, Derbyshire, Nottinghamshire, inc Tamworth, Leicester, Birmingham, Stoke, Wolverhampton, Walsall, Solihull, Nottingham, Derby
North East, Newcastle, Sunderland, Durham, Darlington, Middlesbrough, Cleveland,
South East, South West, Devon, Dorset, Somerset, Corwall, Wiltshire, Plymouth, Portsmouth, Exeter, Southampton, Brighton, Hampshire, Wells, Taunton, Swindon, Bristol,
Yorkshire,Doncaster, York, Whitby, Redcar, Wakefield, Leeds, Sheffield, Bradford, Hull, Rotherham, Huddersfield, Halifax, Harrogate, Beverley,
Scotland, Glasgow, Edinburgh, Inverness, Dundee, Perth, Aberdeen, Elgin, Thurso, Montrose, Peterhead, Fraserburgh, Thurso, Orkney Islands, Ullapool, Skye,
Wales, Newport, Holyhead, Pembroke, Aberdovey, Brecon, Cardigan, Camarthen, Swansea, Cardiff, Angelsey,
Ireland and Eire Belfast, Dublin, Bangor, Newtownabbey, Ballymena, Londonderry,
London,Surrey, Herts, Berks, Essex, Fulham, Luton, Gillingham, Maidstone, Kent, Watford, , Basingstoke, Reading, Guildford, Woking and surrounding areas
We have also shipped parts to:
Europe: Holland, France, Greece, Denmark, Belgium, Finland, Sweden, Portugal, Germany and Spain
Rest of the World: USA, Australia, Cambodia, Canada, New Zealand
Garage Door Repairs in the UK
England, Bath, Birmingham, Bradford,Brighton and Hove, Bristol, Cambridge, Canterbury, Carlisle, Chester, Chichester ,Coventry, Derby,Durham, Ely, Exeter, Gloucester, Hereford, Kingston upon Hull, Lancaster, Leeds Leicester, Lichfield, Lincoln, Liverpool,City of London, Manchester, Newcastle upon Tyne, Norwich, Nottingham,Oxford,Peterborough, Plymouth, Portsmouth,Preston, Ripon, Salford, Salisbury, Sheffield Southampton, St Albans, Stoke-on-Trent Sunderland, Truro, Wakefield, Wells, Westminster, Winchester, Wolverhampton, Worcester, York
Wales, Bangor, Cardiff, Newport, St Davids, Swansea,
Scotland, Aberdeen, Dundee, Edinburgh, Glasgow, Inverness, Stirling
Northern Ireland, Armagh, Belfast, Londonderry, Lisburn, Newry,
Please follow us on our social media pages, see all of our videos are on the you tube link below.
GDS UK Garage Door Spares LTD Company No: 7222652 Vat No: 934 6857 83
Buy with confidence
Our aim is to supply you with
the best product at the best price
We supply a huge selection of garage door parts and spares, at low prices with fast delivery.
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